Patungan Pinisi
Patungan Pinisi
Booking terms
Updated 27 October 2026
Booking terms for Arham Jaya 2, Nusantara Karya and Segara Liveaboard: a 50% deposit confirms the date and the balance is due 30 days before departure. If the boat cannot sail, we offer a phinisi of equal or higher standard on the same date, or a full refund within 14 days.
Booking and deposit
These terms apply to every booking made through Patungan Pinisi, which is published and booked by PT Komodo Explorer Indonesia, NIB 1805260128363. We are the booking partner for the three boats. Each boat's crew runs the trip at sea.
A booking starts with a written quote that names the boat, the route, the guest band and the dates. The 50% deposit confirms the date. The balance is due 30 days before departure. A booking made inside the balance window is paid in full at once.
Prices include 11 percent VAT. Park tickets, ranger and pier charges, flights, hotels, personal expenses and tips are not in the fare. On a private charter the guide and the photo and video documentation are not in the fare either.
The deposit is 50% and the balance is due 30 days before departure on all three boats.
| Deposit | 50 percent of the total |
| Balance | 30 days before |
| Bookings inside 30 days pay in full | |
| Children | Under 3 free, accompanied by a parent |
| Prices include 11 percent VAT · Passport details 7 days before sailing |
Canceling and getting money back
If you cancel, the refund follows how much notice you give. Notice is counted in days before the departure date.
- 60 days or more: 50% refund.
- 30 to 59 days: 25% refund.
- Fewer than 30 days: no refund.
The table below shows the same bands. Refunds are paid within 14 days.
A substitute guest can take the place of a guest who drops out. Send us the new name as written in the passport or ID.
Travel insurance that covers cancellation and medical evacuation is recommended and is not included.
| Notice | Refund |
|---|---|
| 60 days or more | 50 % |
| 30 to 59 days | 25 % |
| 29 days or less | 0 % |
| Notice | Fee |
|---|---|
| 30 days or more | Free |
| 14 to 29 days | IDR 500,000 |
| 13 days or less | Treated as a cancellation |
If we cancel, you are refunded 100 percent · Refunds are paid within 14 days.
Changes and rescheduling
A date change made 30 days or more before departure costs nothing, subject to the boat being free on the new date.
A change made inside that window costs IDR 500,000. A change made very close to departure is treated as a cancellation and follows the refund bands above.
A change of route or of guest band can change the whole-boat price. We send the new figure before the change counts.
Itineraries are examples. The captain sets the order of stops and the anchorage on the day. A change of stops for weather or by order of the harbor authority is not a cancellation.
Replacement boat or refund
Sometimes a boat cannot sail, either through a breakdown or on an order from the port or the park authority. In that case we put you on a phinisi of equal or higher standard on the same date at no extra cost. Or you can take a full refund within 14 days.
This replacement-boat guarantee applies to all three boats. It does not cover a trip stopped by the guests' own conduct, and it does not cover costs outside the fare, such as flights and hotels.
If we cancel for a reason beyond your control, the money you paid comes back in full.
Children
Children aged 0 to 2 travel free when accompanied by a parent or guardian. From age 3 the full fare applies to the child.
Count every child from age 3 in the guest band, because the band sets the whole-boat price.
Children must be accompanied at all times. Life jackets are provided on all three boats.
Park rules and your responsibility
Guests follow the rules of Komodo National Park and of the harbor authority. Fines for breaking them are the guest's cost, not the boat's.
Conduct that endangers the vessel, the crew or the park can end the charter without a refund.
Each guest is responsible for the passport or ID details we pass to the harbor. A name that does not match the ticket can stop a guest from boarding.
These terms follow Indonesian law. A dispute is settled in an Indonesian court. If anything here conflicts with a written confirmation for your booking, the confirmation applies.
Questions go to info@komodoexplorer.com, or to us on WhatsApp every day from 08:00 to 20:00 WITA.
FAQ
Is the deposit refundable?
The deposit counts as the first part of your payment, so it follows the refund bands: 50% at the longest notice, 25% at the next band, and nothing inside the last 30 days. If the boat cannot sail, you get a replacement boat or a full refund.
Can I name a substitute guest?
Yes. A substitute takes the place of a guest who drops out. Names must match the passport or ID, because the harbor manifest and the park ticket are built from them.
Check availability — Patungan Pinisi
PT Komodo Explorer Indonesia books Patungan Pinisi as a booking partner; we sell, answer and stand behind your booking.